{"id":3330,"date":"2023-03-30T17:18:52","date_gmt":"2023-03-30T15:18:52","guid":{"rendered":"https:\/\/bonspollenca.com\/?page_id=3330"},"modified":"2024-09-23T13:19:22","modified_gmt":"2024-09-23T11:19:22","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/bonspollenca.com\/es\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-blog-shortcode fusion-blog-shortcode-1 fusion-blog-archive fusion-blog-layout-grid-wrapper fusion-blog-no\"><style type=\"text\/css\">.fusion-blog-shortcode-1 .fusion-blog-layout-grid .fusion-post-grid{padding:20px;}.fusion-blog-shortcode-1 .fusion-posts-container{margin-left: -20px !important; margin-right:-20px !important;}<\/style><div class=\"fusion-posts-container fusion-posts-container-no fusion-blog-rollover fusion-blog-layout-grid fusion-blog-layout-grid-3 isotope fusion-blog-equal-heights\" data-pages=\"0\" data-grid-col-space=\"40\" style=\"margin: -20px -20px 0;min-height:500px;\"><article id=\"blog-1-post-2809\" class=\"fusion-post-grid post-2809 post type-post status-publish format-standard hentry category-sin-categorizar\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/bonspollenca.com\/es\/cada-cuanto-tiempo-se-realizan-las-liquidaciones-de-mis-bonos\/\">\u00bfC\u00f3mo se deben de justificar las ventas?<\/a><\/h2><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/bonspollenca.com\/es\/author\/admin\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2025-11-21T13:06:26+01:00<\/span><div class=\"fusion-content-sep sep-none\" style=\"border-color:#e0dede;\"><\/div><div class=\"fusion-post-content-container\"><p>Las entidades beneficiarias deben proceder a la justificaci\u00f3n de la [...]<\/p><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-1-post-2867\" class=\"fusion-post-grid post-2867 post type-post status-publish format-standard hentry category-sin-categorizar\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/bonspollenca.com\/es\/que-establecimientos-pueden-adherirse-2\/\">\u00bfQu\u00e9 establecimientos pueden adherirse?<\/a><\/h2><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/bonspollenca.com\/es\/author\/admin\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2025-10-03T09:43:30+02:00<\/span><div class=\"fusion-content-sep sep-none\" style=\"border-color:#e0dede;\"><\/div><div class=\"fusion-post-content-container\"><p>El \u00e1mbito de aplicaci\u00f3n de esta propuesta ser\u00e1 el municipio [...]<\/p><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-1-post-2375\" class=\"fusion-post-grid post-2375 post type-post status-publish format-standard hentry category-sin-categorizar\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/bonspollenca.com\/es\/como-canjeo-mi-bono\/\">\u00bfC\u00f3mo canjeo mi bono?<\/a><\/h2><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/bonspollenca.com\/es\/author\/admin\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2024-09-23T13:24:26+02:00<\/span><div class=\"fusion-content-sep sep-none\" style=\"border-color:#e0dede;\"><\/div><div class=\"fusion-post-content-container\"><p>Los usuarios interesados en los bonos deber\u00e1n acudir al establecimiento [...]<\/p><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-1-post-2387\" class=\"fusion-post-grid post-2387 post type-post status-publish format-standard hentry category-sin-categorizar\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/bonspollenca.com\/es\/donde-se-pueden-canjear-los-bonos\/\">\u00bfD\u00f3nde puedo canjear mis bonos?<\/a><\/h2><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/bonspollenca.com\/es\/author\/admin\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2024-10-02T11:43:34+02:00<\/span><div class=\"fusion-content-sep sep-none\" style=\"border-color:#e0dede;\"><\/div><div class=\"fusion-post-content-container\"><p>El \u00e1mbito de aplicaci\u00f3n de los bonos ser\u00e1 el municipio [...]<\/p><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-1-post-3256\" class=\"fusion-post-grid post-3256 post type-post status-publish format-standard hentry category-sin-categorizar\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/bonspollenca.com\/es\/que-datos-minimos-debe-contener-el-ticket-factura-de-la-compra-que-se-haga-con-bonos\/\">\u00bfQu\u00e9 datos m\u00ednimos debe contener el factura de la compra que se haga con Bonos?<\/a><\/h2><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/bonspollenca.com\/es\/author\/admin\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2025-11-21T13:06:16+01:00<\/span><div class=\"fusion-content-sep sep-none\" style=\"border-color:#e0dede;\"><\/div><div class=\"fusion-post-content-container\"><p>Datos M\u00ednimos Requeridos en la Factura (Bons Pollen\u00e7a) CIF Nombre [...]<\/p><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-1-post-2929\" class=\"fusion-post-grid post-2929 post type-post status-publish format-standard hentry category-sin-categorizar\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/bonspollenca.com\/es\/tengo-que-presentar-una-solicitud-por-cada-establecimiento-fisico\/\">\u00bfTengo que presentar una solicitud por cada establecimiento f\u00edsico?<\/a><\/h2><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/bonspollenca.com\/es\/author\/admin\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2024-09-23T13:25:41+02:00<\/span><div class=\"fusion-content-sep sep-none\" style=\"border-color:#e0dede;\"><\/div><div class=\"fusion-post-content-container\"><p>Se puede presentar una solicitud por cada establecimiento f\u00edsico que [...]<\/p><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-1-post-2389\" class=\"fusion-post-grid post-2389 post type-post status-publish format-standard hentry category-sin-categorizar\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/bonspollenca.com\/es\/cuando-puedo-usar-mis-bonos\/\">\u00bfCu\u00e1ndo puedo usar los bonos?<\/a><\/h2><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/bonspollenca.com\/es\/author\/admin\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2025-11-20T11:59:37+01:00<\/span><div class=\"fusion-content-sep sep-none\" style=\"border-color:#e0dede;\"><\/div><div class=\"fusion-post-content-container\"><p>Del 21 de noviembre al 05 de diciembre, las personas [...]<\/p><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-1-post-2925\" class=\"fusion-post-grid post-2925 post type-post status-publish format-standard hentry category-sin-categorizar\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/bonspollenca.com\/es\/cual-es-el-plazo-de-presentacion-de-la-solicitud\/\">\u00bfCu\u00e1l es el plazo de presentaci\u00f3n de la solicitud para los establecimientos?<\/a><\/h2><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/bonspollenca.com\/es\/author\/admin\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2025-10-01T15:58:21+02:00<\/span><div class=\"fusion-content-sep sep-none\" style=\"border-color:#e0dede;\"><\/div><div class=\"fusion-post-content-container\"><p>El plazo de presentaci\u00f3n de la solicitud de adhesi\u00f3n de [...]<\/p><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-1-post-3343\" class=\"fusion-post-grid post-3343 post type-post status-publish format-standard hentry category-sin-categorizar\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/bonspollenca.com\/es\/tengo-un-problema-como-contacto-con-la-asistencia-tecnica\/\">Tengo un problema, \u00bfC\u00f3mo contacto con la asistencia t\u00e9cnica?<\/a><\/h2><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/bonspollenca.com\/es\/author\/admin\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2024-09-30T15:54:44+02:00<\/span><div class=\"fusion-content-sep sep-none\" style=\"border-color:#e0dede;\"><\/div><div class=\"fusion-post-content-container\"><p>Los establecimientos adheridos a la campa\u00f1a podr\u00e1n obtener asistencia t\u00e9cnica [...]<\/p><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-1-post-2392\" class=\"fusion-post-grid post-2392 post type-post status-publish format-standard hentry category-sin-categorizar\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/bonspollenca.com\/es\/como-solicito-adherirme-a-la-campana\/\">Quiero adherirme a la campa\u00f1a, \u00bfqu\u00e9 documentos necesito?<\/a><\/h2><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/bonspollenca.com\/es\/author\/admin\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2025-10-01T15:57:46+02:00<\/span><div class=\"fusion-content-sep sep-none\" style=\"border-color:#e0dede;\"><\/div><div class=\"fusion-post-content-container\"><p>Los establecimientos deben adjuntar, dentro del mismo formulario, la siguiente [...]<\/p><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-1-post-2370\" class=\"fusion-post-grid post-2370 post type-post status-publish format-standard hentry category-sin-categorizar\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/bonspollenca.com\/es\/como-adquiero-mis-bonos\/\">\u00bfC\u00f3mo adquiero mis bonos?<\/a><\/h2><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/bonspollenca.com\/es\/author\/admin\/\" title=\"Entradas de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none;\">2025-11-20T11:59:47+01:00<\/span><div class=\"fusion-content-sep sep-none\" style=\"border-color:#e0dede;\"><\/div><div class=\"fusion-post-content-container\"><p>Del 21 de noviembre al 05 de diciembre, las personas [...]<\/p><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left 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